For Building Managers
Building managers wear the intercom calls. When the front entrance fails at 5pm Friday, you're the one taking the heat. Our maintenance contracts and 24/7 service exist to take that off your plate.
SLA-backed response
4-hour response for Gold contract critical faults. 24-hour for Silver. 72-hour for Bronze. Logged, reported quarterly.
Tenant turnover reprogramming
Productised reprogramming as residents change. Silver and Gold contracts include this — no more $400 invoices for a 10-minute job.
Cloud admin training
We train you on the resident management portal so 90% of changes don't require a service call.
Direct mobile contact
Building managers on Gold contracts get our project manager's mobile number. No call centre, no tickets.
Quarterly check-ins
We come on-site to inspect, train, refresh, and listen. Building managers are the eyes and ears — we treat you that way.
Resident onboarding support
Step-by-step guides for the resident smartphone app, RFID setup, and visitor codes.
Built for buildings, not just doorbells.
Generalist installers do houses. We do towers. Every quote, every install, every service contract is built around how apartment buildings actually work.
High-rise specialism
We design only for apartments, mixed-use towers, and strata-managed buildings. We know the wiring, the riser cupboards, the lift integrations, the BMS handshakes.
4-hour response SLA
Maintenance contract holders get same-business-day attendance for critical faults. No "we'll get to it next week" — your residents are at the door.
Akuvox specialist depth
We install Akuvox exclusively — R20A-2, X912S, S563, EC33, X915 series. Specialist depth beats multi-brand breadth: deeper certifications, faster installs, predictable parts.
Smartphone-first design
Every system we install supports resident smartphone access — answer the door from work, the gym, or holiday. No more handsets that go obsolete in 5 years.
Strata-ready paperwork
Certificates of Currency, scope-of-works docs, AGM-ready quotes. We arrive at your committee meeting with paperwork your strata manager can sign.
Tenant turnover service
Productised reprogramming as residents change. Annual contracts so you don't get a $400 bill every time someone moves in.