Intercom Solutions exists because high-rise residential buildings deserve installers who actually understand them. Generalist security companies treat intercoms as a side service. We treat them as the entire job.

What sets us apart

Most security companies install intercoms between CCTV jobs. They learn one brand, install whatever the wholesaler stocks that week, and disappear after handover. That works for houses. It doesn't work for 100-unit towers.

We do the opposite. We focus exclusively on apartment buildings, and we install only Akuvox — the brand that consistently delivers the best balance of build quality, smartphone integration, 2-wire retrofit capability, and per-unit value across the body corporate buildings we serve. We design for resident smartphone access first, because handsets go obsolete inside five years and apps don't. And we back every install with optional SLA-driven maintenance contracts so a fault doesn't become a body corporate crisis.

Who we work with

  • Strata managers running portfolios of 5+ buildings who need a reliable intercom partner across all of them.
  • Body corporate committees facing end-of-life systems and trying to make a decision they can defend at the next AGM.
  • Building managers dealing with constant tenant turnover and intercom faults their last installer can't be bothered to attend.
  • Property developers building new towers who want a future-proof IP intercom integrated cleanly with the rest of the building's smart systems.

How we operate

Every quote we issue is per-unit, in writing, with the brand and scope clearly stated. Every install is scheduled around resident routines, not around our calendar. Every maintenance contract has a written SLA — Gold tier means 4 business hours response for critical faults, no exceptions.

We're licensed Queensland electrical contractors, hold $20 million public liability cover, and can issue Certificates of Currency in the Intercom Solutions name for any tender or strata committee that needs them.

Geography by design

We deliberately limit our service area to Brisbane CBD and inner-city plus the Gold Coast strip — the two most apartment-dense corridors in Queensland. That focus means lower travel costs, faster response times, and crews who know the buildings on sight. We will not chase national contracts at the cost of local service.

The credentials

  • Licensed Queensland Electrical Contractor
  • Fully Insured
  • Workers Compensation cover
  • Working at Heights certification
  • White Card (construction induction)
  • Akuvox Specialist Installer
  • 2N Certified Installer (Brand-by-brand cert verifiable on request)
  • Aiphone Installer accreditation

Want to talk to us about your building? Request a free site survey via our quote form.