Service

IP Intercom Systems — Future-Proof Apartment Solutions

IP intercoms are not just intercoms with network ports — they're a different architectural approach. Every device is independently addressable, firmware-updatable, and integration-ready. They scale, they upgrade, they don't go obsolete in five years like 2-wire analog systems.

What's included

  • Network-native designEach station, monitor, and gateway runs on IP. Adding 50 units doesn't require new bus runs or capacity-doubling — just network infrastructure.
  • Smartphone-first deliveryCalls route to resident phones over data. App-based answer, two-way video, door release, visitor history — all standard.
  • Cloud admin panelsBuilding managers manage residents, credentials, visitor codes, and access logs from any browser. No truck roll for routine changes.
  • Open integrationONVIF for CCTV, BACnet for BMS, REST APIs for custom integration. IP intercoms talk to everything in the building.
  • Firmware lifecycleAkuvox maintains active firmware updates for 7–10+ years across the R20A-2, X912S, and X915 series. As an authorised Akuvox partner, we receive early-access firmware ahead of public release.

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IP Intercom Systems
Why High-Rise Owners Choose Us

Built for buildings, not just doorbells.

Generalist installers do houses. We do towers. Every quote, every install, every service contract is built around how apartment buildings actually work.

High-rise specialism

We design only for apartments, mixed-use towers, and strata-managed buildings. We know the wiring, the riser cupboards, the lift integrations, the BMS handshakes.

4-hour response SLA

Maintenance contract holders get same-business-day attendance for critical faults. No "we'll get to it next week" — your residents are at the door.

Akuvox specialist depth

We install Akuvox exclusively — R20A-2, X912S, S563, EC33, X915 series. Specialist depth beats multi-brand breadth: deeper certifications, faster installs, predictable parts.

Smartphone-first design

Every system we install supports resident smartphone access — answer the door from work, the gym, or holiday. No more handsets that go obsolete in 5 years.

Strata-ready paperwork

Certificates of Currency, scope-of-works docs, AGM-ready quotes. We arrive at your committee meeting with paperwork your strata manager can sign.

Tenant turnover service

Productised reprogramming as residents change. Annual contracts so you don't get a $400 bill every time someone moves in.

FAQs

Common questions

Do we need a special network for IP intercom?
We can run on existing building network if it's well-managed and has spare PoE capacity, or we install dedicated VLAN/network infrastructure for the intercom system. We assess during site survey.
What happens if internet drops?
Local calls (front entrance to monitor) continue without internet. Smartphone delivery requires internet — we design for graceful degradation and clear resident messaging.
Can old 2-wire buildings be upgraded to IP?
Yes — most 2-wire risers can be re-used for IP intercom (Akuvox 2-wire IP series, 2N IP One). Some buildings need full Cat6 pull, which we quote separately.
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Same-week site survey across Brisbane & the Gold Coast. No obligation, no pushy follow-ups.

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