Service

Apartment Intercom Replacement — Brisbane & Gold Coast

When a body corporate's intercom system reaches end-of-life, the wrong installer turns it into a year-long ordeal. The right one delivers a clean, staged replacement that residents barely notice and committees can defend at the next AGM.

What's included

  • End-of-life identificationWe assess your existing system's age, fault history, and future-proofness — and tell you straight whether replacement is necessary or whether targeted repair is more appropriate.
  • Per-unit pricingEvery quote is per-unit, in writing, with brand and scope explicit. Your committee compares like with like — no apples-to-oranges quote chaos.
  • Akuvox specialistMultiple Akuvox tiers — R20A-2 (value 2-wire retrofit), X912S (premium SmartPlus), X915 (premium IP with lift integration). We size the right tier to your building, not push the highest margin.
  • Phased installationMost buildings can phase replacement: front entrance first, then progressive unit upgrades. We design quotes around your strata budget cycles.
  • Resident smartphone accessModern systems give residents app-based access. Answer the door from work, the gym, or holiday. No more obsolete handsets.
  • AGM-ready paperworkQuote PDFs designed for body corporate committee circulation. Certificates of Currency, scope-of-works docs, brand comparison sheets — all ready to attach.

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Apartment Intercom Replacement
Why High-Rise Owners Choose Us

Built for buildings, not just doorbells.

Generalist installers do houses. We do towers. Every quote, every install, every service contract is built around how apartment buildings actually work.

High-rise specialism

We design only for apartments, mixed-use towers, and strata-managed buildings. We know the wiring, the riser cupboards, the lift integrations, the BMS handshakes.

4-hour response SLA

Maintenance contract holders get same-business-day attendance for critical faults. No "we'll get to it next week" — your residents are at the door.

Akuvox specialist depth

We install Akuvox exclusively — R20A-2, X912S, S563, EC33, X915 series. Specialist depth beats multi-brand breadth: deeper certifications, faster installs, predictable parts.

Smartphone-first design

Every system we install supports resident smartphone access — answer the door from work, the gym, or holiday. No more handsets that go obsolete in 5 years.

Strata-ready paperwork

Certificates of Currency, scope-of-works docs, AGM-ready quotes. We arrive at your committee meeting with paperwork your strata manager can sign.

Tenant turnover service

Productised reprogramming as residents change. Annual contracts so you don't get a $400 bill every time someone moves in.

FAQs

Common questions

How do we know if our system needs replacement?
Common signs: residents complaining of intermittent failures, parts no longer available from the manufacturer, software stuck on outdated firmware, or call-out costs rising year on year. We can do a free assessment and tell you straight.
How long does a typical replacement take?
20–50 unit buildings usually take 3–5 working days. 50–100 units, 5–8 days. Larger towers, 8–14 days. We schedule around resident routines and coordinate with the building manager.
Can we phase the cost across budget cycles?
Yes — we can quote phased rollouts: front entrance and main board first, then per-unit upgrades over 12–24 months. This is common for body corporates working within annual budget caps.
Do you remove and dispose of the old system?
Yes — full removal, disposal, and certificate of disposal where required. The old wiring is reused where compatible to avoid wall demolition.
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Same-week site survey across Brisbane & the Gold Coast. No obligation, no pushy follow-ups.

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