Smartphone Intercom Systems — Apartment App Integration
Resident handsets are a maintenance headache that goes obsolete in 5 years. Smartphone intercoms eliminate them entirely — or relegate them to backup. Residents answer their door from work, the gym, or holiday. Buildings save money on hardware that breaks.
What's included
- App-based answerVisitor calls resident's phone via push notification. Two-way video, audio, and door release — standard.
- Multiple residents per unitEach unit can have multiple residents authorised on the app. Couples, families, sharers — all answer from their own phone.
- Visitor managementResidents send one-time access codes to deliveries, cleaners, friends — pre-arranged, time-limited, audit-trailed.
- No handset, no obsolescenceBuildings can choose to eliminate handsets entirely. Software updates replace hardware refreshes.
- SmartPlus appAkuvox SmartPlus is our installed resident app. Mature iOS and Android delivery, multi-device per unit, visitor code generation, push notifications with two-way video. Production-grade.
Built for buildings, not just doorbells.
Generalist installers do houses. We do towers. Every quote, every install, every service contract is built around how apartment buildings actually work.
High-rise specialism
We design only for apartments, mixed-use towers, and strata-managed buildings. We know the wiring, the riser cupboards, the lift integrations, the BMS handshakes.
4-hour response SLA
Maintenance contract holders get same-business-day attendance for critical faults. No "we'll get to it next week" — your residents are at the door.
Akuvox specialist depth
We install Akuvox exclusively — R20A-2, X912S, S563, EC33, X915 series. Specialist depth beats multi-brand breadth: deeper certifications, faster installs, predictable parts.
Smartphone-first design
Every system we install supports resident smartphone access — answer the door from work, the gym, or holiday. No more handsets that go obsolete in 5 years.
Strata-ready paperwork
Certificates of Currency, scope-of-works docs, AGM-ready quotes. We arrive at your committee meeting with paperwork your strata manager can sign.
Tenant turnover service
Productised reprogramming as residents change. Annual contracts so you don't get a $400 bill every time someone moves in.
Common questions
What if a resident doesn't have a smartphone?
How does it handle changing residents?
Do residents pay for the app?
Other services strata managers ask about
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