Intercom Lift Integration — Floor Restriction & Visitor Access
In a 30-storey tower, the lift is the second front door. Visitor calls should only allow access to the resident's floor. Tradies should only access service levels. Cleaners should only access the floors they clean. Lift integration makes this enforceable.
What's included
- Floor restriction by credentialEach resident credential (RFID, app, PIN) authorises only the resident's home floor and common levels (lobby, basement, pool, gym).
- Visitor floor restrictionWhen a resident accepts a visitor call, the lift system enables only that resident's floor for that visitor for a defined window.
- Compatible lift brandsWe integrate with KONE, Otis, Schindler, Thyssenkrupp, and most major Australian lift manufacturers via destination control or relay-based interfaces.
- Service & contractor accessTime-limited contractor codes that allow access to service floors only. Audit-trailed, expirable, no rekeying.
- Emergency overrideFire-mode and emergency override always restore full lift access — life safety always overrides credential restriction.
Built for buildings, not just doorbells.
Generalist installers do houses. We do towers. Every quote, every install, every service contract is built around how apartment buildings actually work.
High-rise specialism
We design only for apartments, mixed-use towers, and strata-managed buildings. We know the wiring, the riser cupboards, the lift integrations, the BMS handshakes.
4-hour response SLA
Maintenance contract holders get same-business-day attendance for critical faults. No "we'll get to it next week" — your residents are at the door.
Akuvox specialist depth
We install Akuvox exclusively — R20A-2, X912S, S563, EC33, X915 series. Specialist depth beats multi-brand breadth: deeper certifications, faster installs, predictable parts.
Smartphone-first design
Every system we install supports resident smartphone access — answer the door from work, the gym, or holiday. No more handsets that go obsolete in 5 years.
Strata-ready paperwork
Certificates of Currency, scope-of-works docs, AGM-ready quotes. We arrive at your committee meeting with paperwork your strata manager can sign.
Tenant turnover service
Productised reprogramming as residents change. Annual contracts so you don't get a $400 bill every time someone moves in.
Common questions
Does lift integration require new lift hardware?
Can we add lift integration to an existing intercom?
Does this comply with disability access requirements?
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