Trust signals, accreditation + parent company credentials
Intercom Solutions is the dedicated apartment intercom division of Mr Secured Pty Ltd — a licensed Queensland security installer with 190+ five-star Google reviews under the Mr Secured brand. This page sets out exactly which credentials and trust signals apply to your apartment intercom project.
Accreditation under Mr Secured Pty Ltd
- QLD Class 2 Security Provider Licence #4546326 — issued by the Office of Fair Trading. Required by Queensland law for any company installing security cameras, intercoms with door release, alarms, or access control.
- ASIAL Member — Australian Security Industry Association Limited. Sets the professional standards Queensland security installers operate under.
- $20M Public Liability Insurance — for installation work across body corporate, strata, and commercial buildings. Strata managers and building managers can request a certificate of currency for AGM documentation.
- ABN 63 663 085 505 — Mr Secured Pty Ltd (the legal entity behind both brands).
- Channel 9 Today Show featured — Mr Secured client install featured nationally after the CCTV system caught intruders in real time at a Gold Coast home.
- Owner-installed — every Intercom Solutions install is led by Jarrod Edwards (owner of Mr Secured Pty Ltd) or directly supervised by him.
Authorised installer status
- Authorised Akuvox Installer — manufacturer-warranty status for all Akuvox hardware (R29S entrance panels, X912 concierge stations, IT82 indoor monitors, SmartPlus Cloud).
- 2N intercoms — supplied and installed (premium-tier option for buildings that require the 2N hardware ecosystem).
- Aiphone repair specialist — heritage GT-2H, JO-1 series, JP-DA and IXG-DM7 systems supported.
Why we reference Mr Secured’s reviews instead of our own
Honest framing: Intercom Solutions is a newer brand. While we deliver the same installation quality that earned Mr Secured 190+ five-star Google reviews, the Intercom Solutions Google Business Profile is being set up in 2026 and review accumulation begins from zero.
If you’d like to read independent third-party verification of the install quality you can expect from Intercom Solutions, the most relevant evidence is the Mr Secured review history: read 190+ Mr Secured Google reviews.
Mr Secured’s review history — what 190+ Google reviews tell you
Across the broader Mr Secured Pty Ltd review history (security cameras, alarms, access control, and intercoms), the consistent themes are:
- Owner-installer presence on every job — no subcontractors swapped in
- Quoted price equals invoiced price (fixed-price quotes within 24 hours of on-site assessment)
- Clean cable runs and discreet aesthetic mounting
- Same-day or same-week emergency response
- Honest “repair vs upgrade” guidance instead of default sales push
- Documented commissioning reports — useful for strata search documentation
- Mr Secured client install nationally featured on Channel 9 Today Show
These themes apply directly to apartment intercom work delivered by Intercom Solutions.
Strata-search documentation we can provide
For body corporates and apartment buildings, we provide the following documentation at handover, which becomes part of the building’s strata search record:
- Commissioning report with credential test logs (entrance panels, indoor monitors, app pairing, lift integration)
- Certificate of currency — Public Liability Insurance ($20M)
- QLD Class 2 Security Provider Licence number and ABN
- Hardware inventory and firmware version log
- Fire safety compliance documentation for lift integration (if applicable)
- Cloud admin credentials handover for ongoing strata manager access
Leave a review
If we’ve recently completed your intercom installation, your honest Google review helps other body corporates make informed choices. The Intercom Solutions Google Business Profile is being set up — when it’s live, we’ll send through the review link to recent customers. In the meantime, Mr Secured reviews can be left at the Mr Secured reviews page.
Related credentials
- About Intercom Solutions — who we are and how we work
- Pricing — per-unit pricing tiers for different building sizes
- For strata managers — strata-specific install considerations
- For body corporate committees — AGM-ready quote framing
- Maintenance contracts — Bronze, Silver, Gold tiers
Intercom Solutions is a trading division of Mr Secured Pty Ltd · ABN 63 663 085 505 · QLD Security Provider Licence Class 2 · No. 4546326 · ASIAL Member · $20M Public Liability Insurance