Akuvox is our primary intercom platform — we install it every week across high-rise apartment buildings in Brisbane CBD, Fortitude Valley, South Brisbane, Surfers Paradise and Broadbeach. Specialist install volume that general security installers can't match.
Across the Australian apartment intercom market, Akuvox occupies a specific position: better app maturity than the cheap Chinese-OEM platforms, better price point than the premium European platforms (Aiphone, Comelit), and better Australian distribution support than the global enterprise platforms.
Specifically, Akuvox delivers: HD video calling to a free smartphone app that actually works, multi-tenant addressing for buildings up to ~200 units, full SIP integration with the building’s wider IP network, native access control credential support, lift integration with most major lift platforms, body-corp management dashboard, full Australian distribution and lifetime hardware warranty.
An Akuvox door station and indoor monitor will physically install on a wall in under an hour. The Akuvox install nobody quotes for is everything that happens after the hardware goes up: app enrolment for every resident, multi-tenant address mapping, lift access programming, gate/garage integration testing, access control credential issuance, body-corp dashboard handover to the strata manager, after-install resident support for the first 30 days.
General security installers price the hardware install. Specialist Akuvox installers price the entire deployment. The price difference is small (10–20% on the per-unit cost) but the difference in install success rate, resident satisfaction, and strata-manager experience is enormous.
Free smartphone app for every resident. Answer the door from anywhere, grant temporary access, log every visitor. Works on iOS and Android.
Direct apartment-by-apartment calling on buildings up to ~200 units. No PABX, no operator. Each resident gets their own address mapping.
Floor restriction by credential — visitors can only reach the floor they were buzzed to. Compatible with most major lift platforms.
RFID, PIN, Bluetooth, QR code, AI face recognition. One unit covers door entry, basement access, gym access, lift access — no separate access controller.
Strata-manager-friendly admin dashboard for resident enrolment, credential issuance, audit logs, and visitor reports.
R20A-2 + C313W-2 kit replaces older analog systems WITHOUT rewiring the building. Riser-disruption-free upgrade for body corporates.
We install all three. Here's where each platform actually fits.
| Akuvox | 2N | Aiphone | |
|---|---|---|---|
| Best for | 12–200 unit residential | Premium / enterprise developments | Legacy-preference buildings |
| Origin | China (global) | Czech Republic | Japan |
| App maturity | Strong (SmartPlus) | Strong (My2N) | Improving (Aiphone IXG) |
| Per-unit hardware | $$ | $$$$ | $$$ |
| 2-wire retrofit | Yes (R20A-2 kit) | Limited | Yes (GT-2C) |
| Australian distribution | Full + strong support | Full + premium support | Full + long-standing |
| Lift integration | Most major lift platforms | Most major lift platforms | Most major lift platforms |
| Our recommendation | Default choice for most buildings | Where budget allows / premium developments | Where Aiphone is already entrenched |
For 12–200 unit residential body corporates, yes — Akuvox is the right default. You get the app maturity, multi-tenant addressing, lift integration, and 2-wire retrofit options that suit Brisbane apartment buildings, at a per-unit cost that fits typical body corporate budgets. We'd only recommend 2N over Akuvox for premium developments where budget isn't the deciding factor.
Yes. The Akuvox R20A-2 + C313W-2 retrofit kit runs over existing 2-wire infrastructure — no rewiring, no riser disruption. This is the body corporate's saviour kit; it lets you go from an analog 1980s/90s system to a modern IP-feature system without a structural electrical upgrade. The cost saving versus full rewire is typically 60-80%.
For a 12-unit body corporate: door station + indoor monitors typically install in 1-2 days. App enrolment, lift programming, access control credential setup, and body-corp dashboard handover adds another 1-2 days. For a 40-80 unit building, allow 1-2 weeks for full deployment including resident onboarding. We schedule installs so each apartment is offline for less than 60 minutes.
Yes. The free Akuvox SmartPlus app runs on iOS and Android. Each resident enrols their own phone via QR code at install time. The app lets them: answer the door from anywhere, see video of who's at the building, grant temporary access codes, log every visit. No subscription cost — the SmartPlus cloud is included with Akuvox hardware.
We include 30 days of after-install resident support as standard. After that, we offer ongoing SLA-backed maintenance contracts billed per-unit-per-month (Bronze $5 / Silver $9 / Gold $14) covering call-outs, app support, credential changes, hardware swaps, and lift-integration issues. Most body corporates pick Silver tier.
Yes — free on-site building survey for any Brisbane or Gold Coast strata. Jarrod attends, we map the existing cabling, count units, assess the lift and access requirements, and quote on the right Akuvox spec for the building. No obligation. Call 0494 584 158 or request a survey via the contact form.
Akuvox installs every week. Strata-manager-friendly workflow. AGM-ready tiered pricing.
