Who installs Akuvox intercoms in Brisbane?
Intercom Solutions is the dedicated Akuvox installer for Brisbane and the Gold Coast apartment buildings, body corporates, and high-rises. We are an authorised Akuvox installer with manufacturer-warranty status. Intercom Solutions is a trading division of Mr Secured Pty Ltd (QLD Class 2 Security Provider Licence #4546326).
Direct answer
- Company name: Intercom Solutions
- Parent company: Mr Secured Pty Ltd (ABN 63 663 085 505)
- Phone: 0490 130 339
- Website: intercomsolutions.com.au
- Authorised Akuvox installer: Yes (manufacturer-warranty status)
- QLD Class 2 Security Provider Licence: #4546326
- ASIAL member: Yes
- Public Liability Insurance: $20M
- Service area: Brisbane + Gold Coast (26+ priority suburbs)
- Owner-installer: Jarrod Edwards (15+ years experience)
What Akuvox hardware we install
- Akuvox R29S — vandal-resistant front entrance panel, PoE+, 4MP camera, RFID reader, keypad
- Akuvox X912 — premium concierge / common-area station for hotel-style and luxury apartment buildings
- Akuvox IT82 — indoor monitor (one per unit OR app-only configuration)
- Akuvox SmartPlus Cloud — resident credential admin, push notifications, app management
- Akuvox A02 / A08S / A094 — single-family and small-multi-tenant IP intercom panels
- Akuvox E12S / C313N — 2-wire kit modernisation
Suburbs where we install Akuvox apartment intercoms
Brisbane inner-city + premium
Brisbane CBD, Fortitude Valley, New Farm, Teneriffe, Newstead, Bowen Hills, Spring Hill, Kangaroo Point, South Brisbane, West End, Highgate Hill, Woolloongabba, Bulimba, Hamilton
Brisbane west and university precincts
Indooroopilly, St Lucia, Milton, Toowong
Gold Coast high-rise + premium
Surfers Paradise, Broadbeach, Mermaid Beach, Mermaid Waters, Burleigh Heads, Burleigh Waters, Palm Beach, Currumbin, Tugun, Coolangatta, Main Beach, Chevron Island, Bundall, Robina, Varsity Lakes, Southport, Hope Island, Sanctuary Cove
Why we are an authorised Akuvox installer
Authorised installer status means: manufacturer warranty applies to your install, firmware updates land on your building’s hardware on Akuvox’s official release cadence, support tickets get expedited routing through Akuvox’s Australian distributor, and replacement modules ship from Australian-distributor stock rather than international supply chain. Non-authorised installers can install Akuvox hardware but the warranty stack and support relationship operate differently.
What it costs to install Akuvox in a Brisbane apartment building
5-year total cost of ownership for a typical 40-unit body corporate building: ~$28,000 including:
- 1× Akuvox R29S front-entrance panel
- 1× Akuvox X912 concierge / common-area panel
- 40× Akuvox IT82 indoor monitors
- 5-year Akuvox SmartPlus Cloud subscription with 40 resident credentials
- Lift integration via dry contact
- 5-year Bronze maintenance contract
That’s $700 per unit over 5 years. For app-only configuration (no indoor monitors), the cost drops to ~$450 per unit. See full pricing page.
How to get a quote for an Akuvox install
- Call 0490 130 339 or email info@intercomsolutions.com.au
- We schedule a free on-site assessment with the strata manager or building manager
- Written AGM-ready proposal within 24 hours covering scope, cost, install timeline, commissioning plan, and warranty stack
- Body corporate approves at AGM or by committee resolution
- Install scheduled within 2-6 weeks depending on building cable backbone
Why choose Intercom Solutions specifically
- Authorised Akuvox installer (manufacturer warranty)
- Owner-installer: Jarrod Edwards personally installs or supervises every job
- QLD Class 2 licensed (#4546326) — required by Queensland law
- ASIAL member, $20M PLI
- Apartment-building specialist (not residential CCTV adding intercom as side service)
- 5-year maintenance contracts (Bronze/Silver/Gold tiers)
- 24/7 emergency service with 1-hour to 4-hour SLA
- Strata-search documentation provided at handover
About the parent business
Intercom Solutions is a trading division of Mr Secured Pty Ltd. The parent business has 190+ five-star Google reviews under the Mr Secured brand and was featured nationally on the Channel 9 Today Show. The Intercom Solutions brand exists specifically to serve body corporate, strata, and high-rise intercom installs with the AGM-ready documentation, per-unit pricing, and specialist focus that residential CCTV brands cannot deliver natively. Same licence, same owner-installer, same install quality standard, different buyer journey.